FreightSafe is a professional third-party claims administrator that has been servicing the freight industry for over 17 years. Having made a significant impact on the transport industry, and how claims are managed for goods lost or damaged in transit, FreightSafe has provided tools to transport companies to shift their focus from “all care but no responsibility” to one in which they are able to offer compensation, provide their customer with comprehensive outcomes, while ensuring their business prospers financially.

Today FreightSafe services many of Australia’s largest freight companies as well as some of the world’s largest marine insurance brokers and underwriters.

FreightSafe’s proprietary claims management system means that we can manage claims with incredible speed and accuracy. Shift unfortunately does happen in the world of freight, and the question becomes how a carrier responds. FreightSafe engages with claimants quickly, accurately and with a positive outcome in mind. This is all supported by their incredible systems, which they continue to invest heavily in.

FreightSafe are also data nerds. They have seen how data can inform and improve a carrier’s business remarkably. Capturing all data points relating to each claim, their cloud-based online reporting tools are able to offer insights into a transport business that were previously unavailable to the industry. Capture, learn, respond.